Administrative and managerial staff requiring an account should apply for one using the Symplectic new user request form and email it to the Symplectic helpdesk. All requests received by Thursdays will be processed the following Tuesday.
Users required to act as a research manager, statistician or group administrator for a group of researchers are known as operational users and require special access to the system. This should be requested at the time an account is requested, or by email to email@example.com, copying in the relevant head of administration by way of authorisation.
If you are required to act as a delegate for researchers on an individual named basis (e.g. as an EA, to claim and deposit publications) you do not need any special access - this delegation can be granted by a researcher on an individual basis. Please see ‘Adding a Delegate….’ in Guides for Researchers.