Administrative and managerial staff requiring an account can apply using the Symplectic new user request form and email it to the Symplectic helpdesk. All requests received by Thursdays will be processed the following Tuesday.
Users requiring special roles – known as operational users – should indicate this at the time an account is requested, or by email to the Symplectic helpdesk, copying in the relevant head of administration by way of authorisation.
Operational user roles (of which a user can have more than one) are:
||Can impersonate users, view open access monitor reports
||Can run reports
||Can view/edit records of impact
If you are required to act as a delegate for researchers on an individual named basis (e.g. as an EA, to claim and deposit publications) you do not need any special access - this delegation can be granted by a researcher on an individual basis. Please see ‘Adding a Delegate….’ in Guides for Researchers.